Data Protection & Privacy

Privacy Policy

Last Updated: 22 Sep 2026
Applies to: juxify.design

At Juxify, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how Juxify collects, uses, stores and protects personal information when you visit our website, contact us, request our services or otherwise interact with us.

We aim to be clear about what information we collect, why we collect it and how you can control your information.
1

Who We Are

Juxify Design is a product design agency providing product design, UX/UI design, mobile app design, website design, dashboard design and related digital design services.

For the purposes of applicable data protection laws, Juxify is the organisation responsible for the personal information covered by this Privacy Policy.

Contact email

hello@juxify.design

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us using the details above.

2

Information We Collect

Depending on how you interact with Juxify, we may collect the following types of personal information.

Information you provide to us

This may include:

  • Your name
  • Email address
  • Telephone number
  • Company or organisation name
  • Job title or role
  • Project requirements
  • Information about your business or product
  • Budget or project information you choose to provide
  • Messages, enquiries and other information you submit through our website
  • Information you provide when communicating with us by email or other channels

You are not required to provide information that is not necessary for a particular enquiry or service. However, if certain information is required to respond to your request or provide a service, we may not be able to do so without it.

Information collected automatically

When you visit our website, certain technical and usage information may be collected automatically, depending on the cookies and analytics technologies you have accepted. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Pages visited
  • Referring website
  • Time spent on pages
  • Website interactions
  • Information about how you navigate and use our website
  • Technical information relating to website performance and security

Where required, we will obtain consent before using non-essential cookies or similar technologies.

3

How We Collect Your Information

We may collect personal information:

  • Directly from you when you submit a form
  • When you contact us by email
  • When you request information about our services
  • When you communicate with us about a potential or existing project
  • When you enter into an agreement with us
  • Through cookies and similar technologies on our website
  • Through analytics, advertising or other technology providers, where permitted
  • From publicly available professional or business sources where relevant to legitimate business activities

Where we receive personal information from a source other than you, we will provide the relevant privacy information required by applicable data protection law.

4

How We Use Your Information

We may use personal information for the following purposes:

Responding to enquiries

  • Respond to your questions
  • Discuss potential projects
  • Understand your requirements
  • Provide proposals or estimates
  • Arrange calls or meetings
  • Communicate with you about an enquiry

Providing our services

  • Deliver agreed services
  • Manage projects
  • Communicate with you
  • Coordinate project activities
  • Maintain business and client records
  • Manage payments and invoices
  • Provide ongoing support where applicable

Operating and improving our website

  • Understand how visitors use our website
  • Improve website usability and performance
  • Identify technical problems
  • Monitor website security
  • Understand which content and services are useful to visitors

Business administration

  • Accounting
  • Record keeping
  • Legal compliance
  • Fraud prevention
  • Dispute resolution
  • Protecting our business, website and users
Where permitted by law and, where required, with your consent, we may use your contact information to send information about Juxify, our services, content, updates or relevant offers. You can opt out of marketing communications at any time.
5

Lawful Bases for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases under applicable UK data protection law.

Contract or steps before entering into a contract

We may process information where it is necessary to respond to your request, prepare for a potential engagement or perform a contract with you.

Legitimate interests

We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

  • Operating and improving our business
  • Responding to business enquiries
  • Managing client relationships
  • Improving our website and services
  • Maintaining website security
  • Preventing misuse or fraud
  • Managing business records

Consent

We may rely on your consent where required, including for certain marketing communications or non-essential cookies and similar technologies. Where processing is based on consent, you can withdraw your consent at any time.

Legal obligations

We may process personal information where necessary to comply with a legal or regulatory obligation.

6

How We Share Your Information

We do not sell your personal information.

We may share personal information where necessary with:

  • Service providers who support our website or business operations
  • Website hosting providers
  • Analytics providers
  • CRM and lead-management platforms
  • Email and communication providers
  • Advertising and marketing technology providers
  • Professional advisers
  • Payment or accounting service providers
  • Legal or regulatory authorities where required
  • Other parties where necessary to protect our rights, property or security

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual, technical and organisational safeguards are in place.

7

Third-Party Services

Our website and business operations may use third-party platforms and services. Depending on the services currently implemented on the website, these may include providers such as:

Google Analytics
Google Ads
Google Tag Manager
HubSpot
Contentsquare
Meta
LinkedIn
Scheduling or meeting platforms
Website hosting and infrastructure providers
Email and CRM platforms

The actual services used by Juxify may change over time. We will update this Privacy Policy and our Cookie Policy where necessary when our data processing practices materially change. Third-party providers may process information according to their own privacy policies.

8

Cookies and Similar Technologies

Juxify may use cookies and similar technologies to operate, secure, analyse and improve our website. These technologies may include:

  • Strictly necessary cookies
  • Preference cookies
  • Analytics cookies
  • Advertising or marketing cookies
  • Similar technologies such as pixels, tags or scripts

Where consent is required, we will ask for your consent before placing or using non-essential cookies and similar technologies. You can manage your cookie preferences through our cookie consent mechanism.

UK guidance states that organisations must explain what cookies do and why they are used, and obtain appropriate consent for non-essential cookies. Continuing to browse a website by itself does not constitute valid consent.
9

International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.

Depending on the destination and circumstances, this may include relying on an adequacy decision or appropriate safeguards such as approved contractual protections.

Where required, further information about applicable safeguards can be requested by contacting us.

10

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Respond to enquiries
  • Provide and manage services
  • Maintain appropriate business records
  • Meet legal, accounting and regulatory requirements
  • Resolve disputes
  • Establish, exercise or defend legal claims
  • Maintain legitimate business records

The retention period will depend on the type of information and why we hold it. Where we do not have a fixed retention period, we consider factors such as the nature and sensitivity of the information, the purpose for which it was collected, whether we continue to have a business relationship with you and applicable legal requirements.

11

Data Security

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Accidental loss
Destruction
Misuse
Alteration
Unauthorised disclosure

Access to personal information is limited to people and service providers who need it for legitimate business purposes.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12

Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information.

Right of access

You may request a copy of the personal information we hold about you.

Right to rectification

You may ask us to correct inaccurate or incomplete information.

Right to erasure

You may ask us to delete your personal information in certain circumstances.

Right to restrict processing

You may ask us to restrict how we use your information in certain circumstances.

Right to object

You may have the right to object to certain types of processing, including direct marketing. The right to object to direct marketing is particularly important and applies regardless of the lawful basis used for that marketing.

Right to data portability

In certain circumstances, you may ask us to provide personal information you have provided to us in a structured, commonly used and machine-readable format.

Right to withdraw consent

Where we rely on consent, you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.

These rights are not always absolute and may be subject to legal conditions or exemptions. The applicable rights depend on the circumstances and the lawful basis for processing.

13

How to Exercise Your Rights

To exercise your data protection rights or ask a question about how we use your information, contact us:

Please provide enough information for us to understand your request and, where necessary, verify your identity. We will handle your request in accordance with applicable data protection law.

14

Marketing Communications

If you receive marketing communications from us, you can unsubscribe at any time by:

  • Using the unsubscribe option included in the communication, or
  • Contacting us at hello@juxify.design

We will respect your marketing preferences and applicable legal requirements.

15

Automated Decision-Making and Profiling

Juxify does not intend to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.

Where analytics, advertising or marketing technologies involve profiling or automated processing, we will use them in accordance with applicable law and provide relevant information where required.

16

Children's Privacy

Our website and services are primarily intended for businesses, professionals and organisations.

We do not knowingly seek to collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

18

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes to our website
  • Changes to technology
  • Changes to how we process personal information
  • Changes to legal or regulatory requirements

When we make changes, we will update the "Last updated" date at the top of this page. Where changes are significant, we will provide additional notice where required by law.

19

Complaints

If you have concerns about how we use your personal information, we encourage you to contact us first so that we can investigate and address your concern.

If you are based in the UK and remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. You can find information about making a complaint through the ICO's official website.

20

Contact Us

If you have any questions about this Privacy Policy, our use of personal information or your data protection rights, please contact:

Address:128 City Road, London, United Kingdom, EC1V 2NX

We will review your request and respond in accordance with applicable data protection requirements.